Massage Therapy & Policies
Massage therapy is used all over the world and many patients are seeing tremendous benefits. Our therapists can work with you to relax muscles, work on problematic areas and relive stress.
All of our massage therapists are registered with their 2200+ hours of massage therapy education and are registered, allowing for direct billing.
At Healthstar Chiropractic & Massage we strive to provide the best service possible to our clients. As such, when you book that time is dedicated to you. Please understand that missed appointments are costly for us and our therapists and prevent us from assisting other clients. We understnd that unanticipated events occur in everyone’s life, so please call us if you are unable to keep your appointment.
Late Arrival Policy
As a courtest to our other clients and staff, appointments will be automatically cancelled 15 minutes after scheduled start time and charged according to our cancellation policy. In special cases, and when our therapists schedule will allow, we may be able to accomodate a partial or full appointment. This will be at our therapists discretion and ONLY with proper, advanced notice of your late arrival.
- We Require 24 Hours’ notice if you need to change/cancel your appointment
- If you cancel with less than 24 Hours’ notice, a $60 cancellation fee will be charged to your account.
- If you forget or “no show” your appointment, we reserve the right to charge your account the full rate for your missed appointment
- Same day appointments are considered fixed, changes or cancellations incur the same $60 fee and missed appointments are subject to a full rate charge.
- Insurance benefits do not cover missed appointments.
In order to secure your appointment, we require a valid credit card to be on file. We will never charge your credit card without contacting you first. If you can not make your appointment, please call us. We much prefer talking with you and cancelling your appointment with 24 hours notice, than having to charge your credit card any of the above fees.